T E C H D I G I

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Nigeria
Opening Hours:
Mon-Fri 8am-5pm
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Phone Number
08078197526
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TERMS AND CONDITIONS

Last Updated: 2025

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1. Acceptance of Terms 2. Definitions 3. Services Provided 4. Service Agreements 5. Payment Terms 6. Intellectual Property

1. ACCEPTANCE OF TERMS

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. DEFINITIONS

  • "Company," "we," "us," or "our" refers to TECHDIGI MEDIA SOLUTIONS
  • "Client," "you," or "your" refers to the individual or entity using our services
  • "Services" refers to all services offered by the Company as outlined in Section 3
  • "Agreement" refers to these Terms and Conditions
  • "Content" refers to all materials, data, information, and intellectual property

3. SERVICES PROVIDED

The Company provides the following services:

3.1 Software Development

  • Custom software solutions tailored to client specifications
  • Application development and maintenance
  • System integration and optimization

3.2 Cloud Technologies

  • Cloud hosting services
  • Cloud migration assistance
  • Software as a Service (SaaS) solutions
  • Cloud infrastructure management

3.3 Web and App Development

  • Website design and development
  • Mobile application development
  • E-commerce platform development
  • Website maintenance and updates

3.4 Database Management

  • Database design and implementation
  • Data backup and recovery services
  • Data analytics and reporting
  • Database optimization and maintenance

3.5 Digital Marketing

  • Search Engine Optimization (SEO)
  • Content creation and marketing
  • Social media management and promotion
  • Digital advertising campaigns
  • Online marketing strategy development

3.6 Web Services

  • Domain name registration and management
  • Web hosting services
  • API development and integration
  • Digital consultancy services
  • Technical support and maintenance

4. SERVICE AGREEMENTS AND SCOPE

4.1 Project Specifications

All services will be provided according to written specifications agreed upon by both parties. Any changes to the scope of work must be agreed to in writing and may result in additional charges.

4.2 Timeline and Delivery

Project timelines will be established in writing for each engagement. Delays caused by client-requested changes, lack of client response, or circumstances beyond our control may extend delivery dates.

4.3 Client Responsibilities

Clients must provide necessary access, information, materials, and approvals required for service delivery in a timely manner.

5. PAYMENT TERMS AND FINANCIAL PROCESSING

5.1 Payment Methods

We accept payments through various methods including credit cards, bank transfers, and electronic payment systems. All payments are processed securely through third-party payment processors.

5.2 Payment Terms

  • Payment terms will be specified in individual service agreements
  • Unless otherwise agreed, invoices are due within 30 days of invoice date
  • Late payments may incur interest charges of 1.5% per month or the maximum allowed by law
  • Services may be suspended for accounts over 30 days past due

5.3 Refund Policy

  • Refunds will be considered on a case-by-case basis
  • Custom development work is generally non-refundable once commenced
  • Hosting and recurring services may be refunded on a prorated basis
  • Refund requests must be submitted in writing within 30 days of service delivery

5.4 Financial Data Security

We implement industry-standard security measures to protect financial information. However, we do not store complete payment information on our servers and rely on certified payment processors for transaction security.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Client Content

Clients retain ownership of all content, data, and materials provided to us for service delivery, subject to our right to use such materials solely for providing the agreed services.

6.2 Developed Solutions

Unless otherwise agreed in writing: Custom software and applications developed specifically for a client become the client's property upon full payment. General methodologies, techniques, and know-how remain our property. Third-party components and libraries retain their original licensing terms.

6.3 Company Property

Our proprietary tools, methodologies, templates, and pre-existing intellectual property remain our exclusive property.

7. CONFIDENTIALITY AND DATA PROTECTION

7.1 Confidential Information: We will maintain the confidentiality of all client information and will not disclose such information to third parties without written consent, except as required by law.

7.2 Data Processing: We process personal and business data in accordance with applicable data protection laws. Our privacy policy outlines how we collect, use, and protect data.

7.3 Data Security: We implement reasonable security measures to protect client data, but cannot guarantee absolute security against all potential threats.

8. SERVICE LEVEL AGREEMENTS AND SUPPORT

8.1 Hosting Services: Uptime targets and support response times will be specified in hosting agreements. Scheduled maintenance will be announced in advance when possible. We are not liable for downtime caused by factors beyond our control.

8.2 Support Services: Support terms and availability will be defined in individual service agreements. Emergency support may be available at premium rates. Support is provided for services as delivered and may not cover client modifications.

9. LIMITATIONS OF LIABILITY

9.1 Service Limitations: Our services are provided "as is" without warranties of any kind, either express or implied.

9.2 Liability Cap: Our total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

9.3 Excluded Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10. FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

11. TERMINATION

Services may be terminated by either party with written notice. Fees for completed work remain due upon termination.

12. DISPUTE RESOLUTION

This agreement shall be governed by the laws of Nigeria. Disputes will be addressed through negotiation or legal proceedings.

13. INDEMNIFICATION

Client agrees to indemnify and hold harmless the Company from any claims arising from client's use of our services.

14. PRIVACY AND COOKIES

Our use of personal information is governed by our Privacy Policy. We may use cookies and similar technologies.

15. MODIFICATIONS

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of modified terms.

16. GENERAL PROVISIONS

16.1 Entire Agreement: These terms, together with any written service agreements, constitute the entire agreement.

16.2 Severability: If any provision is found unenforceable, the remaining provisions shall remain in effect.

16.3 Assignment: We may assign our rights. Clients may not assign without written consent.

16.4 Waiver: Failure to enforce any provision does not constitute a waiver.

17. CONTACT INFORMATION

For questions about these terms or our services, please contact us at:

TECHDIGI MEDIA SOLUTIONS

Email: [email protected]

Phone: 080-7819-7526

Address: 5, Hon. M.N Duru street, Arepo, Ogun

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.